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Faith Direct - is Now ParishSoft Giving
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As of Tuesday, October 21, 2025
Faith Direct is now ParishSOFT Giving—our new, secure giving platform!
No action is required from you—There's no downtime, and no disruption in service. Your recurring gifts and payment information were securely transferred.
Log in here! giving.parishsoft.com/App/Giving/stjanebethesda
Then key in your Faith Direct credentials. If needed, use “Forgot Password” to reset your access. While your NEW donor's giving page might look a bit different since the upgrade, the former Faith Direct giving link (faith.direct/MD30) will continue to work and will redirect to the new ParishSOFT platform automatically.
What’s new about ParishSOFT Giving?- Weekly Giving - If you selected weekly giving, your gifts will now be deducted each week instead of in one monthly batch.
- More Flexibility - Adjust your giving schedule to any date that works for you—not just the 4th or 15th.
- More Ways to Give - Now you can donate using PayPal, Venmo, Apple Pay, or Google Pay.
To support our donors with the transition from Faith Direct to ParishSOFT Giving, helpful support articles and contact information are available below. These resources cover common questions, account setup, gift management, and donor support processes
For any questions, contact our Donor Support team by emailing [email protected] or call 866-507-8757 (Monday–Friday, 8 AM–5 PM) and mention our St. Jane Parish ID “MD30”.
Signing Up for Online Giving?
You can now sign up with a NEW account by visiting giving.parishsoft.com/App/Giving/stjanebethesda
Customer Service Team:
866-507-8757 (Monday–Friday, 8 AM–5 PM CST)
Donor support articles and quick reference guides are available!
Click article topics below to be redirected.- Common Giver Questions: FAQs about logging in, managing recurring gifts, and account settings.
- Creating and Editing Recurring Gifts: Step-by-step guide to start, change, or cancel recurring donations.
- Managing My Giving Account: Instructions for updating personal information, payment methods, and viewing giving history.
- Refund Requests: Refunds requests can be processed by the Parish Office, as well as the Donor Support Team - just as they were with Faith Direct. Please email refund requests to [email protected] or to [email protected].